Freshdesk incident

Degraded Performance

Resolved after 2 hours 2 minutes, affecting Social and Social and 1 more, on April 28, 2020.

resolved Apr 28, 2020, 11:35 PM UTC

The twitter issues are fixed and the services are working fine. We are closely monitoring it.

Started
Apr 28, 2020, 09:33 PM UTC
Resolved
Apr 28, 2020, 11:35 PM UTC
Duration
2h 2m
Detected by Pingoru
Apr 28, 2020, 09:33 PM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Apr 28, 2020, 09:33 PM UTC

    We are facing issues with our Twitter service and the conversion of Twitter DM to tickets will be delayed in Freshdesk. Updates to follow.

  2. resolved Apr 28, 2020, 11:35 PM UTC

    The twitter issues are fixed and the services are working fine. We are closely monitoring it.

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