Resolved after 11 minutes, affecting Social, on April 28, 2020.
We have sorted the issue pertaining to ticket conversion of Twitter DM's and we are closely monitoring the same
Affected components
Social
Update timeline
- investigating Apr 28, 2020, 01:24 PM UTC
Twitter DMs/Tweets processing to tickets will be delayed in US
- resolved Apr 28, 2020, 01:35 PM UTC
We have sorted the issue pertaining to ticket conversion of Twitter DM's and we are closely monitoring the same
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