Resolved after 57 minutes, affecting Agent Portal, on April 23, 2020.
We are currently facing issues with delay in automatic ticket assignment and auto refresh of List view. More updates shall follow
Affected components
Agent Portal
Update timeline
- investigating Apr 23, 2020, 04:30 PM UTC
We are currently facing issues with delay in automatic ticket assignment and auto refresh of List view. More updates shall follow
- resolved Apr 23, 2020, 05:27 PM UTC
Issue has been fixed. We are closing monitoring the same.
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