Freshdesk incident

Maintenance Activity

Resolved after 1 hour, on April 20, 2020.

investigating Apr 20, 2020, 05:25 AM UTC

We have started a maintenance activity at 10:55 AM IST which might last for an hour and during this time, agent collision detection and auto refresh features will not be functional. We will keep you posted on the updates.

Started
Apr 20, 2020, 05:25 AM UTC
Resolved
Apr 20, 2020, 06:25 AM UTC
Duration
1h
Detected by Pingoru
Apr 20, 2020, 05:25 AM UTC

Update timeline

  1. investigating Apr 20, 2020, 05:25 AM UTC

    We have started a maintenance activity at 10:55 AM IST which might last for an hour and during this time, agent collision detection and auto refresh features will not be functional. We will keep you posted on the updates.

  2. resolved Apr 20, 2020, 06:25 AM UTC

    Maintenance activity completed and services were restored to normalcy

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