Resolved after 12 minutes, affecting Social, on April 1, 2020.
The issue with Twitter has been resolved and services are restored to normalcy. We are closely monitoring it on our end.
Affected components
Social
Update timeline
- investigating Apr 01, 2020, 04:34 PM UTC
We are facing issues on converting Twitter DM's and Tweets to tickets in Freshdesk accounts. We are working on high priority to have this fixed.
- resolved Apr 01, 2020, 04:47 PM UTC
The issue with Twitter has been resolved and services are restored to normalcy. We are closely monitoring it on our end.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services