Resolved after 44 minutes, affecting Social and Social and 1 more, on March 4, 2020.
The issue with Twitter has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
Affected components
SocialSocialSocialSocial
Update timeline
- investigating Mar 04, 2020, 04:45 AM UTC
We have observed an issue at Twitter’s end due to which you might face issues in the conversion of tweets to tickets, replying to twitter tickets via Freshdesk. We are working with Twitter to get it resolved on priority, Updates to follow.
- resolved Mar 04, 2020, 05:29 AM UTC
The issue with Twitter has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
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