Freshdesk incident

Degraded Performance

Resolved after 6 hours 16 minutes, affecting Social and Social and 1 more, on April 11, 2020.

resolved Apr 12, 2020, 05:15 AM UTC

The twitter issues are fixed and the services are working fine. We are closely monitoring it.

Started
Apr 11, 2020, 10:59 PM UTC
Resolved
Apr 12, 2020, 05:15 AM UTC
Duration
6h 16m
Detected by Pingoru
Apr 11, 2020, 10:59 PM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Apr 11, 2020, 10:59 PM UTC

    We are experiencing degraded performance in the Twitter channel due to a global downtime experienced by Twitter. We are following up with Twitter and shall update once things back to normal.

  2. resolved Apr 12, 2020, 05:15 AM UTC

    The twitter issues are fixed and the services are working fine. We are closely monitoring it.

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