Freshdesk incident

Intermittent Issue

Resolved after 2 hours 49 minutes, affecting Social and Social and 1 more, on February 12, 2020.

resolved Feb 12, 2020, 05:05 AM UTC

The twitter issues are fixed and the services are working fine. We are closely monitoring it.

Started
Feb 12, 2020, 02:16 AM UTC
Resolved
Feb 12, 2020, 05:05 AM UTC
Duration
2h 49m
Detected by Pingoru
Feb 12, 2020, 02:16 AM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Feb 12, 2020, 02:16 AM UTC

    As per the Twitter API status, they are currently experiencing an instability in streaming delivery. Due to this, we may see issues with the Tweet-Ticket conversion. We will follow up and also have the updates posted here. Status Page Link : https://api.twitterstat.us/incidents/42smws3j6r4n

  2. investigating Feb 12, 2020, 04:53 AM UTC

    Twitter team is continuing to work on a fix for this issue.

  3. resolved Feb 12, 2020, 05:05 AM UTC

    The twitter issues are fixed and the services are working fine. We are closely monitoring it.

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