Freshdesk incident

Intermittent Issue

Resolved after 1 hour 20 minutes, affecting Social, on February 6, 2020.

resolved Feb 06, 2020, 09:50 AM UTC

The issue with delayed processing of replies for the Twitter DM's, tweets is now resolved. We are closely monitoring the behaviour.

Started
Feb 06, 2020, 08:30 AM UTC
Resolved
Feb 06, 2020, 09:50 AM UTC
Duration
1h 20m
Detected by Pingoru
Feb 06, 2020, 08:30 AM UTC

Affected components

Social

Update timeline

  1. investigating Feb 06, 2020, 08:30 AM UTC

    There will be delay in outgoing DM's and Tweets. Our development team is working on it. Updates to follow shortly.

  2. resolved Feb 06, 2020, 09:50 AM UTC

    The issue with delayed processing of replies for the Twitter DM's, tweets is now resolved. We are closely monitoring the behaviour.

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