Resolved after 31 minutes, affecting Agent Portal, on February 21, 2020.
We have resolved issues in our infra and restored normalcy to Freshdesk. We are consantly monitoring the services.
Affected components
Agent Portal
Update timeline
- investigating Feb 21, 2020, 10:25 AM UTC
We are facing issues in our infra at the moment due to which you would receive "Something went wrong" error while trying to access Freshdesk. We are working towards resoving it on priority, Updates to follow.
- resolved Feb 21, 2020, 10:56 AM UTC
We have resolved issues in our infra and restored normalcy to Freshdesk. We are consantly monitoring the services.
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