Resolved after 34 minutes, affecting Agent Portal, on December 27, 2019.
Our engineering team have addressed the performance issue and services are restored to normal. We are monitoring for any anomalies.
Affected components
Agent Portal
Update timeline
- investigating Dec 27, 2019, 02:00 PM UTC
We are experience performance issues with our services. Our engineering team is working on it to have it addressed soon. Updates to follow in the next 30 mins.
- resolved Dec 27, 2019, 02:34 PM UTC
Our engineering team have addressed the performance issue and services are restored to normal. We are monitoring for any anomalies.
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Amazon Web Services