Freshdesk incident

Degraded Performance

Resolved after 1 hour 35 minutes, on December 1, 2019.

resolved Dec 01, 2019, 02:38 PM UTC

We have sorted the issue in processing the Tweets and we are closely monitoring the same.

Started
Dec 01, 2019, 01:02 PM UTC
Resolved
Dec 01, 2019, 02:38 PM UTC
Duration
1h 35m
Detected by Pingoru
Dec 01, 2019, 01:02 PM UTC

Update timeline

  1. investigating Dec 01, 2019, 01:02 PM UTC

    We are experiencing a delay in processing the incoming and outgoing tweets from Freshdesk. We are working on a high priority to have this fixed.

  2. resolved Dec 01, 2019, 02:38 PM UTC

    We have sorted the issue in processing the Tweets and we are closely monitoring the same.

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