Freshdesk incident
Intermittent issue in Converting Facebook DM's and Comments.
Minor Vendor's status page →
Resolved after 6 hours 49 minutes, affecting Social and Social and 1 more, on November 28, 2019.
The Facebook issues are fixed and the services are working fine. We are closely monitoring it.
Affected components
SocialSocialSocialSocial
Update timeline
- investigating Nov 28, 2019, 04:22 PM UTC
There is an issue with Facebook and it is impacting Freshdesk while converting DM's & Comments. Facebook team is working towards restoring the services back to normal on priority. Updates to follow.
- resolved Nov 28, 2019, 11:12 PM UTC
The Facebook issues are fixed and the services are working fine. We are closely monitoring it.
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