Freshdesk incident

Degraded Performance

Resolved after 27 minutes, affecting Social, on October 29, 2019.

resolved Oct 29, 2019, 11:40 AM UTC

The twitter issues are fixed and the services are working fine. We are closely monitoring it.

Started
Oct 29, 2019, 11:13 AM UTC
Resolved
Oct 29, 2019, 11:40 AM UTC
Duration
27m
Detected by Pingoru
Oct 29, 2019, 11:13 AM UTC

Affected components

Social

Update timeline

  1. investigating Oct 29, 2019, 11:13 AM UTC

    We are facing issues with delivering replies to twitter tickets and working towards resolving it on priority, Updates to follow.

  2. resolved Oct 29, 2019, 11:40 AM UTC

    The twitter issues are fixed and the services are working fine. We are closely monitoring it.

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