Freshdesk incident

Degraded Performance

Resolved after 48 minutes, affecting Agent Portal, on July 27, 2019.

resolved Jul 27, 2019, 09:56 AM UTC

We have sorted issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.

Started
Jul 27, 2019, 09:07 AM UTC
Resolved
Jul 27, 2019, 09:56 AM UTC
Duration
48m
Detected by Pingoru
Jul 27, 2019, 09:07 AM UTC

Affected components

Agent Portal

Update timeline

  1. investigating Jul 27, 2019, 09:07 AM UTC

    We are facing issues with our application servers which would result in application errors, latency. We are working towards fixing it on priority, updates to follow

  2. resolved Jul 27, 2019, 09:56 AM UTC

    We have sorted issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →