Resolved after 3 hours 13 minutes, affecting Agent Portal, on July 4, 2019.
Thanks for holding up! We have resolved the issue now and closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Jul 04, 2019, 06:46 AM UTC
We are experiencing issues with logging in and our team is looking into this with priority. We will share the next update in 30 minutes.
- investigating Jul 04, 2019, 07:27 AM UTC
A few customers might still face an issue with login and our engineering team is working on this actively. Updates to follow.
- investigating Jul 04, 2019, 08:58 AM UTC
We do not have an update yet, but, please know our best engineering team is on top of this. We will make sure to keep everyone posted.
- resolved Jul 04, 2019, 09:59 AM UTC
Thanks for holding up! We have resolved the issue now and closely monitoring it.
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