Resolved after 36 minutes, on July 1, 2019.
The issue with an email to ticket conversion for the accounts hosted in EUC data center is fixed, we are closely monitoring it.
Update timeline
- investigating Jul 01, 2019, 09:53 AM UTC
We are facing issues with the conversion of new email to tickets for accounts hosted in EUC data center and working towards resolving it on priority, Updates to follow
- resolved Jul 01, 2019, 10:29 AM UTC
The issue with an email to ticket conversion for the accounts hosted in EUC data center is fixed, we are closely monitoring it.
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