Resolved after 13 minutes, affecting Agent Portal, on June 17, 2019.
We have resolved the issue in our application servers and restored normalcy, We are constantly monitoring the performance of Freshdesk
Affected components
Agent Portal
Update timeline
- investigating Jun 17, 2019, 10:24 AM UTC
We are observing performance issues with our application servers due to which you will experience latency issues in Freshdesk. We are looking into it on priority, Updates to follow
- resolved Jun 17, 2019, 10:37 AM UTC
We have resolved the issue in our application servers and restored normalcy, We are constantly monitoring the performance of Freshdesk
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Amazon Web Services