Resolved after 25 minutes, affecting Agent Portal, on June 11, 2019.
The issue with the automation triggers on the tickets is resolved and it should work fine. Our engineers are constantly monitoring the infra.
Affected components
Agent Portal
Update timeline
- investigating Jun 11, 2019, 02:20 PM UTC
We are facing a delay in processing the automation triggers on the tickets and our engineers are working towards resolving it on priority. Updates to follow
- resolved Jun 11, 2019, 02:45 PM UTC
The issue with the automation triggers on the tickets is resolved and it should work fine. Our engineers are constantly monitoring the infra.
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