Resolved after 55 minutes, affecting Social and Social and 1 more, on June 6, 2019.
We are facing issues with Facebook posts, DM's getting converted into tickets. This is due to an issue at Facebook's end and the Facebook dev team is working towards resolving it at the earliest, Updates to follow.
Affected components
SocialSocialSocialSocial
Update timeline
- investigating Jun 06, 2019, 09:48 AM UTC
We are facing issues with Facebook posts, DM's getting converted into tickets. This is due to an issue at Facebook's end and the Facebook dev team is working towards resolving it at the earliest, Updates to follow.
- resolved Jun 06, 2019, 10:43 AM UTC
Issue with Facebook posts, DM's to ticket conversion is resolved
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