Freshdesk incident

Intermittent Issue

Resolved after 56 minutes, on November 16, 2017.

resolved Nov 16, 2017, 06:12 AM UTC

Issues has been resolved at our service provider's end, JIRA integration will be working fine now. We are closely monitoring it.

Started
Nov 16, 2017, 05:16 AM UTC
Resolved
Nov 16, 2017, 06:12 AM UTC
Duration
56m
Detected by Pingoru
Nov 16, 2017, 05:16 AM UTC

Update timeline

  1. investigating Nov 16, 2017, 05:16 AM UTC

    JIRA is experiencing an outage right now. For more details lease refer to the link here. Freshworks Customers who use Jira will experience problems to any request that makes a contact in Jira side. Where as all other service from Freshworks is working fine.

  2. resolved Nov 16, 2017, 06:12 AM UTC

    Issues has been resolved at our service provider's end, JIRA integration will be working fine now. We are closely monitoring it.

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