Resolved after 56 minutes, on November 16, 2017.
Issues has been resolved at our service provider's end, JIRA integration will be working fine now. We are closely monitoring it.
Update timeline
- investigating Nov 16, 2017, 05:16 AM UTC
JIRA is experiencing an outage right now. For more details lease refer to the link here. Freshworks Customers who use Jira will experience problems to any request that makes a contact in Jira side. Where as all other service from Freshworks is working fine.
- resolved Nov 16, 2017, 06:12 AM UTC
Issues has been resolved at our service provider's end, JIRA integration will be working fine now. We are closely monitoring it.
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