Freshdesk incident

Degraded performance

Resolved after 1 hour 4 minutes, on November 28, 2017.

resolved Nov 28, 2017, 02:16 PM UTC

The database issue has been resolved and our applications are operating normally.

Started
Nov 28, 2017, 01:11 PM UTC
Resolved
Nov 28, 2017, 02:16 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 28, 2017, 01:11 PM UTC

Update timeline

  1. investigating Nov 28, 2017, 01:11 PM UTC

    We are facing issues with our database. Customer might face delay in service. Our engineers are working on it, will keep you posted on the updates.

  2. resolved Nov 28, 2017, 02:16 PM UTC

    The database issue has been resolved and our applications are operating normally.

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