Resolved after 40 minutes, affecting Agent Portal, on January 12, 2018.
The Issue has been fixed and our application is working fine. We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Jan 12, 2018, 10:22 PM UTC
We are facing intermittent issue with our application. Our Engineers are working on the problem and will keep you posted on the updates.
- resolved Jan 12, 2018, 11:02 PM UTC
The Issue has been fixed and our application is working fine. We are closely monitoring it.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services