Freshdesk incident

Degraded performance

Resolved after 1 hour 35 minutes, on January 18, 2018.

resolved Jan 18, 2018, 10:39 AM UTC

Issue with outgoing calls at our service provider's end has been fixed. Outgoing calls are working fine. We are closely monitoring it.

Started
Jan 18, 2018, 09:04 AM UTC
Resolved
Jan 18, 2018, 10:39 AM UTC
Duration
1h 35m
Detected by Pingoru
Jan 18, 2018, 09:04 AM UTC

Update timeline

  1. investigating Jan 18, 2018, 09:04 AM UTC

    We are facing issues with Outgoing calls at our service provider's end. We are working with them to get it rectified as soon as possible.

  2. resolved Jan 18, 2018, 10:39 AM UTC

    Issue with outgoing calls at our service provider's end has been fixed. Outgoing calls are working fine. We are closely monitoring it.

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