Freshdesk incident

Degraded Performance

Resolved after 6 hours 59 minutes, on February 2, 2018.

resolved Feb 02, 2018, 11:50 PM UTC

Issues has been resolved at our service provider's end. We are closely monitoring it.

Started
Feb 02, 2018, 04:51 PM UTC
Resolved
Feb 02, 2018, 11:50 PM UTC
Duration
6h 59m
Detected by Pingoru
Feb 02, 2018, 04:51 PM UTC

Update timeline

  1. investigating Feb 02, 2018, 04:51 PM UTC

    We are currently facing some issues in connecting to our email service provider. Users might see delay in outbound email delivery .. We are currently liaising with our service provider to get this issue fixed at the earliest possible.

  2. resolved Feb 02, 2018, 11:50 PM UTC

    Issues has been resolved at our service provider's end. We are closely monitoring it.

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