Resolved after 1 hour 14 minutes, affecting Agent Portal and Email and 1 more, on March 28, 2018.
The issue with the API key authentication has been fixed. We are closely monitoring it.
Affected components
Agent PortalEmailSearchAgent PortalEmailSearchAgent PortalEmailSearch
Update timeline
- investigating Mar 28, 2018, 02:54 PM UTC
Currently, we are facing issue with the API key authentication, some customers may face issue with the API key authorisation failure. Our engineers are working on it, will keep you posted with updates.
- resolved Mar 28, 2018, 04:08 PM UTC
The issue with the API key authentication has been fixed. We are closely monitoring it.
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