Freshdesk incident

Degraded Performance

Resolved after 24 minutes, affecting Agent Portal, on April 3, 2018.

resolved Apr 03, 2018, 10:43 PM UTC

Performance issue with our application is resolved, We are closely monitoring it.

Started
Apr 03, 2018, 10:19 PM UTC
Resolved
Apr 03, 2018, 10:43 PM UTC
Duration
24m
Detected by Pingoru
Apr 03, 2018, 10:19 PM UTC

Affected components

Agent Portal

Update timeline

  1. investigating Apr 03, 2018, 10:19 PM UTC

    We are facing performance issues with our application server, customers may face slowness of application and login issues. We will keep you posted with updates.

  2. resolved Apr 03, 2018, 10:43 PM UTC

    Performance issue with our application is resolved, We are closely monitoring it.

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