Freshdesk incident

Degraded Performance

Resolved after 2 hours 59 minutes, affecting Analytics & Reporting, on May 29, 2018.

resolved May 29, 2018, 07:39 PM UTC

The issue pertaining to the reports tab is now fixed. All metrics will now load fine without any data loss

Started
May 29, 2018, 04:39 PM UTC
Resolved
May 29, 2018, 07:39 PM UTC
Duration
2h 59m
Detected by Pingoru
May 29, 2018, 04:39 PM UTC

Affected components

Analytics & Reporting

Update timeline

  1. investigating May 29, 2018, 04:39 PM UTC

    We are currently facing issues with our reporting services and are liaising with the relevant service providers to sort this as soon as possible. We regret the hindrance this has brought to you. More updates shall follow.

  2. resolved May 29, 2018, 07:39 PM UTC

    The issue pertaining to the reports tab is now fixed. All metrics will now load fine without any data loss

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →