Freshdesk incident

Degraded performance

Resolved after 24 minutes, on May 30, 2018.

resolved May 30, 2018, 05:54 PM UTC

The issue faced with the service provider's end is resolved now. Appreciate your patience and we are closely monitoring it.

Started
May 30, 2018, 05:30 PM UTC
Resolved
May 30, 2018, 05:54 PM UTC
Duration
24m
Detected by Pingoru
May 30, 2018, 05:30 PM UTC

Update timeline

  1. investigating May 30, 2018, 05:30 PM UTC

    We are currently facing performance issues with Live Chat, due to​ a glitch at our service provider's end. We are coordinating with priority and we will update you soon.

  2. resolved May 30, 2018, 05:54 PM UTC

    The issue faced with the service provider's end is resolved now. Appreciate your patience and we are closely monitoring it.

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