Resolved after 1 hour 39 minutes, affecting Agent Portal, on August 8, 2018.
Issues in accessing the web app for EUC customers have been fixed and the service is up and running
Affected components
Agent Portal
Update timeline
- investigating Aug 08, 2018, 11:05 AM UTC
EUC customers might not be able to access the helpdesk for now. We are working on this with Priority. More updates to follow
- resolved Aug 08, 2018, 12:45 PM UTC
Issues in accessing the web app for EUC customers have been fixed and the service is up and running
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Amazon Web Services