Resolved after 1 hour 42 minutes, affecting Agent Portal, on August 17, 2018.
Issues in Dispatch'r rules execution has been fixed and the services are up and running. We are closely monitoring it
Affected components
Agent Portal
Update timeline
- investigating Aug 17, 2018, 10:04 AM UTC
We are facing issues surrounding Dispatch'r rules being executed with a delay. Our devs have identified the root cause of the issue and a fix will be implemented shortly. We will keep you posted on the progress.
- resolved Aug 17, 2018, 11:47 AM UTC
Issues in Dispatch'r rules execution has been fixed and the services are up and running. We are closely monitoring it
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