Resolved after 59 minutes, affecting Agent Portal, on August 17, 2018.
Issue with execution of Automation rules is resolved in EUC region, We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Aug 17, 2018, 04:30 PM UTC
EUC customers might face issues in execution of Automation rules. We are looking into this with Priority and will keep you posted on the progress.
- resolved Aug 17, 2018, 05:30 PM UTC
Issue with execution of Automation rules is resolved in EUC region, We are closely monitoring it.
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