Freshdesk incident

Degraded Performance

Resolved after 1 hour 18 minutes, on August 21, 2018.

investigating Aug 21, 2018, 02:51 PM UTC

We are facing issues with our phone channel wherein the incoming calls are not coming through. Our developers are investigating this on priority and we will keep you posted on the progress

Started
Aug 21, 2018, 02:51 PM UTC
Resolved
Aug 21, 2018, 04:10 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 21, 2018, 02:51 PM UTC

Update timeline

  1. investigating Aug 21, 2018, 02:51 PM UTC

    We are facing issues with our phone channel wherein the incoming calls are not coming through. Our developers are investigating this on priority and we will keep you posted on the progress

  2. resolved Aug 21, 2018, 04:10 PM UTC

    The issue with the phone channel is resolved. We are closely monitoring it.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →