Freshdesk incident

Degraded Performance

Resolved after 28 minutes, on August 22, 2018.

investigating Aug 22, 2018, 01:34 PM UTC

We are facing issues with our phone channel wherein the calls are not coming through. Our developers are investigating this on priority and we will keep you posted on the progress

Started
Aug 22, 2018, 01:34 PM UTC
Resolved
Aug 22, 2018, 02:02 PM UTC
Duration
28m
Detected by Pingoru
Aug 22, 2018, 01:34 PM UTC

Update timeline

  1. investigating Aug 22, 2018, 01:34 PM UTC

    We are facing issues with our phone channel wherein the calls are not coming through. Our developers are investigating this on priority and we will keep you posted on the progress

  2. resolved Aug 22, 2018, 02:02 PM UTC

    The issue with the phone channel is resolved. We are closely monitoring it.

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