Freshdesk incident

Degraded Performance

Resolved after 24 minutes, on September 5, 2018.

resolved Sep 05, 2018, 04:54 PM UTC

Issue has been resolved at our service provider's end. Voicemails are working fine. We are closely monitoring it

Started
Sep 05, 2018, 04:29 PM UTC
Resolved
Sep 05, 2018, 04:54 PM UTC
Duration
24m
Detected by Pingoru
Sep 05, 2018, 04:29 PM UTC

Update timeline

  1. investigating Sep 05, 2018, 04:29 PM UTC

    We are facing issues with voicemails for US region at our service provider's end. We are working with them to get it rectified as soon as possible.

  2. resolved Sep 05, 2018, 04:54 PM UTC

    Issue has been resolved at our service provider's end. Voicemails are working fine. We are closely monitoring it

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