Resolved after 55 minutes, affecting Agent Portal, on October 1, 2018.
All connectivity issues on the EU accounts have been resolved and the portals will now load without any hassles.
Affected components
Agent Portal
Update timeline
- investigating Oct 01, 2018, 05:18 PM UTC
We are facing connectivity issues with accounts in the EU region and are working with our service provider to have this rectified at the earliest.
- resolved Oct 01, 2018, 06:14 PM UTC
All connectivity issues on the EU accounts have been resolved and the portals will now load without any hassles.
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