Resolved after 14 minutes, affecting Agent Portal, on October 4, 2018.
We have sorted the issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.
Affected components
Agent Portal
Update timeline
- investigating Oct 04, 2018, 08:56 AM UTC
We are facing connectivity issues for accounts on the EU servers that might lead to slowness in the portal. We are looking into on the highest priority.
- resolved Oct 04, 2018, 09:11 AM UTC
We have sorted the issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services