Resolved after 2 hours 16 minutes, affecting Email, on October 23, 2018.
Ticket creation is now back to normal. All emails will now be converted as tickets without any further delay.
Affected components
Email
Update timeline
- investigating Oct 23, 2018, 05:01 PM UTC
We are facing a delay in emails getting created as tickets. We are working on this with priority to fix this.
- resolved Oct 23, 2018, 07:18 PM UTC
Ticket creation is now back to normal. All emails will now be converted as tickets without any further delay.
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