Resolved after 3 hours 40 minutes, on November 5, 2018.
Issue related with Phone channel from our service provider is resolved and all our services are functioning normally.
Update timeline
- investigating Nov 05, 2018, 04:50 PM UTC
We are facing issue with our third party service provider for Phone channel due to which you could observe degraded performance over calls for the regions US East and EUC. We will keep you posted with updates.
- investigating Nov 05, 2018, 07:57 PM UTC
Still we are facing issue with our third party service provider for Phone channel and we are awaiting their response. We will keep you posted with updates.
- resolved Nov 05, 2018, 08:30 PM UTC
Issue related with Phone channel from our service provider is resolved and all our services are functioning normally.
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