Resolved after 2 hours, affecting Agent Portal, on November 22, 2018.
We have sorted the issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.
Affected components
Agent Portal
Update timeline
- investigating Nov 22, 2018, 12:22 PM UTC
We are facing some intermittent issues in some of our application servers. Customers might face delay in service. Engineers are working on it, will keep you posted on the status.
- resolved Nov 22, 2018, 02:23 PM UTC
We have sorted the issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.
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