Resolved after 1 hour 23 minutes, affecting Agent Portal, on December 6, 2018.
The issue has been resolved and the services are working fine. We are closely monitoring it.
Affected components
Agent Portal
Update timeline
- investigating Dec 06, 2018, 12:25 AM UTC
Customers from Philippines may face issue accessing accounts. Our engineers are working on high priority to have this fixed.
- resolved Dec 06, 2018, 01:49 AM UTC
The issue has been resolved and the services are working fine. We are closely monitoring it.
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services