Resolved after 35 minutes, affecting Social, on February 26, 2019.
We have sorted the issue pertaining to replies from Freshdesk to Twitter DM's and we are closely monitoring it.
Affected components
Social
Update timeline
- investigating Feb 26, 2019, 07:23 AM UTC
We are experiencing a delay in processing the replies from Freshdesk to the Twitter DM's. There will be no data loss during the delay time period and we are working towards restoring normalcy on priority. Updates to follow.
- investigating Feb 26, 2019, 07:27 AM UTC
We are continuing to investigate this issue.
- resolved Feb 26, 2019, 07:58 AM UTC
We have sorted the issue pertaining to replies from Freshdesk to Twitter DM's and we are closely monitoring it.
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