Freshdesk incident

Service Unavailable

Resolved after 10 minutes, affecting Agent Portal, on March 6, 2019.

resolved Mar 06, 2019, 12:17 PM UTC

Our Engineering team has fixed the issues and have reported that application should be running at normal without any problem.

Started
Mar 06, 2019, 12:07 PM UTC
Resolved
Mar 06, 2019, 12:17 PM UTC
Duration
10m
Detected by Pingoru
Mar 06, 2019, 12:07 PM UTC

Affected components

Agent Portal

Update timeline

  1. investigating Mar 06, 2019, 12:07 PM UTC

    We are seeing degraded service for users. Symptoms include, being unable to load the portal or not loading fully. We're looking into it with high priority.

  2. resolved Mar 06, 2019, 12:17 PM UTC

    Our Engineering team has fixed the issues and have reported that application should be running at normal without any problem.

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →