Freshdesk incident

Degraded Performance

Resolved after 1 day 2 hours, affecting Social and Social and 1 more, on March 14, 2019.

resolved Mar 15, 2019, 09:48 AM UTC

Facebook reauthorization issue has now been sorted, as the Facebook servers are back up and running.

Started
Mar 14, 2019, 06:51 AM UTC
Resolved
Mar 15, 2019, 09:48 AM UTC
Duration
1d 2h
Detected by Pingoru
Mar 14, 2019, 06:51 AM UTC

Affected components

SocialSocialSocialSocial

Update timeline

  1. investigating Mar 14, 2019, 06:51 AM UTC

    Our Facebook channel is down due to a maintenance activity at Facebook's end, Once Facebook completes the activity we will be up and running. Updates to follow.

  2. investigating Mar 14, 2019, 10:18 AM UTC

    Facebook maintenance activity is still underway and our team is closely monitoring it. Updates to follow.

  3. investigating Mar 14, 2019, 01:59 PM UTC

    Facebook maintenance activity is still underway. Updates to follow.

  4. resolved Mar 15, 2019, 09:48 AM UTC

    Facebook reauthorization issue has now been sorted, as the Facebook servers are back up and running.

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