Resolved after 13 minutes, affecting Social, on May 9, 2019.
We faced issues with Twitter DMs getting converted to tickets between 4:35 PM - 5:17 PM UTC. The issue has been fixed now.
Affected components
Social
Update timeline
- investigating May 09, 2019, 05:35 PM UTC
We are facing an issue with Twitter DMs getting converted to tickets. We are working on priority to fix this. Updates to follow.
- resolved May 09, 2019, 05:49 PM UTC
We faced issues with Twitter DMs getting converted to tickets between 4:35 PM - 5:17 PM UTC. The issue has been fixed now.
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