Resolved after 3 hours 30 minutes, affecting Agent Portal, on June 15, 2022.
The issue with the Tickets list view update has been resolved now. We are closely monitoring the same on our end.
Affected components
Update timeline
- investigating Jun 15, 2022, 01:45 PM UTC
We are experiencing issues with tickets being updated in our list view page. Our engineers are working on this with priority. Updates to follow shortly.
- investigating Jun 15, 2022, 03:00 PM UTC
We have identified what appears to have caused the problem. Our team is working on rectifying any underlying issues, and expect this to be completed shortly.
- investigating Jun 15, 2022, 03:58 PM UTC
We have identified what appears to have caused the problem. Our team is working on rectifying any underlying issues, and expect this to be completed shortly.
- resolved Jun 15, 2022, 05:15 PM UTC
The issue with the Tickets list view update has been resolved now. We are closely monitoring the same on our end.
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