Freshdesk incident

Degraded Performance

Resolved after 27 minutes, affecting Agent Portal, on May 9, 2019.

investigating May 09, 2019, 07:05 PM UTC

We are facing issues with accessing the ticket list view page and are working to resolve it on priority. Updates to follow

Started
May 09, 2019, 07:05 PM UTC
Resolved
May 09, 2019, 07:32 PM UTC
Duration
27m
Detected by Pingoru
May 09, 2019, 07:05 PM UTC

Affected components

Agent Portal

Update timeline

  1. investigating May 09, 2019, 07:05 PM UTC

    We are facing issues with accessing the ticket list view page and are working to resolve it on priority. Updates to follow

  2. resolved May 09, 2019, 07:32 PM UTC

    The issue with accessing tickets has been fixed. We are monitoring continuously

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →