Resolved after 27 minutes, affecting Agent Portal, on May 9, 2019.
We are facing issues with accessing the ticket list view page and are working to resolve it on priority. Updates to follow
Affected components
Agent Portal
Update timeline
- investigating May 09, 2019, 07:05 PM UTC
We are facing issues with accessing the ticket list view page and are working to resolve it on priority. Updates to follow
- resolved May 09, 2019, 07:32 PM UTC
The issue with accessing tickets has been fixed. We are monitoring continuously
Your product runs on more than Freshdesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.