Resolved after 1 hour 8 minutes, affecting Agent Portal, on March 28, 2019.
The issue with our Solution tab feature is resolved. We are keeping eye on the same.
Affected components
Agent Portal
Update timeline
- investigating Mar 28, 2019, 08:00 PM UTC
We have identified the issue with our Solution feature. Solution tab will not work as expected for few of our customers now. Our Engineers are working on it.
- resolved Mar 28, 2019, 09:08 PM UTC
The issue with our Solution tab feature is resolved. We are keeping eye on the same.
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