Resolved after 5 hours 10 minutes, affecting Social and Social and 1 more, on April 3, 2019.
The issues with our Twitter and Facebook services are fixed and the services are working fine. We are closely monitoring it.
Affected components
Update timeline
- investigating Apr 03, 2019, 07:50 AM UTC
We are facing issues with our Twitter and Facebook service where conversion of tickets will be delayed in Freshdesk. There will be no data loss during this period and we are working towards restoring normalcy on priority.
- investigating Apr 03, 2019, 12:25 PM UTC
We are still investigating the issues with our Twitter and Facebook services on priority, Updates to follow
- resolved Apr 03, 2019, 01:00 PM UTC
The issues with our Twitter and Facebook services are fixed and the services are working fine. We are closely monitoring it.
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