Resolved after 1 hour, affecting Social, on December 18, 2020.
The issue with Facebook and Twitter channels has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
Affected components
Social
Update timeline
- investigating Dec 18, 2020, 12:50 PM UTC
We are facing issues with Facebook and Twitter channels due to which there might be delays in delivering the replies to Facebook and Twitter tickets in INDIA region. We are working on a high priority to have this fixed.
- resolved Dec 18, 2020, 01:50 PM UTC
The issue with Facebook and Twitter channels has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
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